Just add the course you want to the shopping cart and complete the checkout, you can start watching the content of the course you purchased immediately.
After you pay, according to the provided username, company name, address, VAT number and other data, the system will automatically generate a receipt and provide a pdf file.
We will occasionally launch discount coupons for all-site courses or curriculums, so stay tuned!
We use USD as our currency.
1.General Terms and Conditions
i. These Datavideo Academy After-Sales Policies (these “Policies”) only apply to registrants of the Datavideo Academy (the “Site”). Please read these policies carefully. By registering on the Site, you agree to be bound by these Policies and are therefore authorized to use the Service.
ii. These Policies set forth legally binding terms and conditions that govern your use of the Site. We reserve the right to modify these Policies without notice or liability. We will notify you of any changes made in these Policies or other related information. The update notice will be posted on the Site and distributed to all registrants by system messages, text messages, phone, and e-mail. The registrants shall regularly check for the update notice. The updated Policies shall become effective on the date of notice.
iii. You may not access or use the Site if you are not at least 18 years old. You may however access the Site if you have your parent or legal guardian’s consent and read these Policies in their presence.
i. If you cancel your account within 7 days of sign-up, you will, upon request, receive a full refund provided that the course has not been activated. Unless otherwise stated in these Policies or the course description, you are not eligible for a refund after 7 days of sign-up, even if the course has not been activated.
ii. Certain exceptions may apply if otherwise stipulated.
iii. No refund will be issued for dropping enrollment if the course has been activated, viewed, or downloaded.
iv. You must complete the course within a specified timeframe. You may not request for a partial refund of incomplete sections of the course.
v. You will receive a full refund if the returned course materials are intact and not damaged, otherwise you will receive a partial refund. You are liable for the return postage and the cost of course materials will be determined by Datavideo Technologies Inc. Intact course materials refer to course materials in the original package and the accompanying printed documents must also be included.
vi. You will receive a full refund if the giveaways are inactivated and returned intact in the original package, otherwise you will receive a partial refund. You are liable for the return postage and the cost of giveaways will be determined by Datavideo Technologies Inc. Intact giveaways refer to giveaways in the original package and the accompanying printed documents must also be included.
vii. If you have received the paper invoice at the time of purchase, you must return the invoice to Datavideo Technologies Inc. for a full refund. Course vouchers must not be used or damaged. You are liable for the return postage.
viii. Use of Vouchers
a. If the course is purchased with vouchers or discounts, you will be refunded the actual amount paid.
b. Vouchers once used will not be refunded.
i. If you are eligible for a refund, you may file for a refund application through our customer service.
ii. Your application will be assessed within 7 days of submission. Once the refund is approved, your right to access the course will be terminated. If your application is rejected, we will notify you by phone or text message.
iii. Any materials, giveaways, paper invoice and vouchers related to the course must be returned by post within 24 hours of submitting the refund application. We will finish assessing your application and refund the course fees within 7 days after receiving all the items related to the course.
4.Refund Method and Time
Payment Method: PayPal and vouchers on the Site
Refund Method: All refunds will be issued to the original payment method. If payment is made by PayPal, the refund will be issued to your PayPal account. If the course is purchased using vouchers, the refund will be issued in the form of vouchers to your academy account.
Refund Time: You should receive the refund usually within 7 days of approval, but the processing time may vary depending on the corresponding bank.
Datavideo Technologies Inc.